PRIVACY POLICY — OAP ELECTRIC & GADGETS LTD
Effective Date: 24 August 2026
At OAP Electric & Gadgets Ltd, we respect your privacy and are committed to protecting the personal information you provide when using our online store. This Privacy Policy explains how we collect, use, store, protect, and disclose your information.
By accessing or using our online store, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse our store, place an order, contact us, or use our services, we may collect information such as:
- Full name.
- Phone number.
- Email address.
- Delivery address.
- Billing information.
- Order and transaction details.
- Product preferences and purchase history.
- Information you provide when contacting our customer service.
- Device, browser, IP address, and website usage information where automatically collected by our website or service providers.
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange deliveries and provide delivery updates.
- Process payments and verify transactions.
- Communicate with you regarding your orders or enquiries.
- Provide customer support.
- Handle returns, refunds, exchanges, and warranty claims.
- Improve our products, services, and online store.
- Prevent fraud, unauthorized transactions, and other misuse.
- Maintain business and transaction records.
- Send promotional messages or marketing communications where permitted and where you have provided the appropriate consent.
- Comply with applicable legal and regulatory requirements.
3. Payment Information
Payments made through our online store may be processed by third-party payment providers.
Where payment processing is handled by a third-party payment provider, your payment information may be processed directly by that provider in accordance with its own privacy and security policies.
OAP Electric & Gadgets Ltd does not intentionally store complete card numbers, PINs, passwords, or other sensitive payment credentials on our own systems.
4. Delivery Information
To fulfil your order, we may share necessary information such as your name, phone number, and delivery address with delivery companies, logistics providers, dispatch riders, or other service providers involved in completing your order.
Only information reasonably necessary for delivery will be shared.
5. Cookies and Similar Technologies
Our online store may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember preferences.
- Improve website performance.
- Understand how visitors use our store.
- Improve customer experience.
- Support marketing and advertising activities where applicable.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the online store.
6. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment processors.
- Delivery and logistics providers.
- Website hosting and technology providers.
- Customer-support service providers.
- Fraud-prevention and security providers.
- Professional advisers where necessary.
- Government authorities or regulatory bodies where legally required.
Third parties receiving information are expected to handle it responsibly and only for legitimate purposes.
7. Marketing Communications
Where permitted, we may use your contact information to send information about new products, special offers, promotions, discounts, and other business updates.
You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.
Please note that you may still receive essential communications relating to orders, payments, deliveries, warranties, or customer-service matters.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should therefore avoid sending highly sensitive information through unsecured communication channels.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order processing, customer support, accounting, legal, regulatory, fraud-prevention, and dispute-resolution requirements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
- Ask questions about how your personal information is being handled.
To exercise an applicable privacy right, contact us using the details provided below.
11. Children's Privacy
Our online store is not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.
12. Third-Party Websites and Services
Our online store may contain links to third-party websites, payment platforms, social-media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage customers to review the privacy policies of those services before providing personal information.
13. International Data Transfers
Some technology, payment, hosting, analytics, or other service providers we use may process information outside Nigeria.
Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data-protection requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.
The updated version will be published on our online store with a revised effective date. We encourage customers to review this policy periodically.
15. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
OAP Electric & Gadgets Ltd
Email: oap.electric.limited@gmail.com
WhatsApp: +234 803 623 3497
Phone: +234 816 542 6377
We are committed to handling your personal information responsibly and maintaining the trust of our customers.
OAP Electric & Gadgets Ltd — Your privacy, our responsibility.