DELIVERY & SHIPPING POLICY
At OAP Electric & Gadgets Ltd, we are committed to providing reliable, secure, and timely delivery of electrical materials, lighting products, gadgets, and accessories to our customers.
1. Delivery Coverage
We deliver orders across Nigeria, including major cities and locations within the former Eastern Region and other parts of the country.
Delivery availability may vary depending on the product, destination, order size, and accessibility of the location.
2. Order Processing
Orders are processed after payment has been confirmed. Most orders are dispatched within 1–3 business days, depending on product availability and order verification.
For special orders, bulk purchases, or products that require sourcing, we will communicate the expected delivery timeline before dispatch.
3. Delivery Time
Estimated delivery times may vary based on the destination:
Local deliveries: Usually 1–2 business days Major cities: Usually 2–5 business days Other locations across Nigeria: Usually 3–7 business days
These timelines are estimates and may be affected by traffic, weather, public holidays, logistics delays, or other circumstances beyond our control.
4. Delivery Charges
Delivery fees are calculated based on factors such as destination, package size, weight, quantity, and delivery method.
The applicable delivery fee will be communicated or displayed before your order is finalized.
For large, heavy, or fragile electrical materials, additional transportation charges may apply.
5. Order Confirmation
Customers may be contacted by phone or WhatsApp to confirm their order and delivery details before dispatch.
Please ensure that your name, phone number, delivery address, and other required information are accurate to avoid delays.
6. Tracking & Delivery Updates
Where tracking is available, customers may receive relevant delivery or dispatch information.
Our team may also provide updates through phone calls or WhatsApp regarding the progress of your order.
7. Receiving Your Order
Customers are advised to inspect their packages immediately upon delivery. Please confirm that the items received correspond with your order before accepting the delivery.
If you notice any visible damage, shortage, or incorrect item, contact us as soon as possible with supporting photographs or videos.
8. Failed or Delayed Delivery
Delivery may be delayed or unsuccessful due to an incorrect address, unreachable phone number, customer unavailability, restricted access, logistics challenges, or other circumstances outside our control.
Additional delivery charges may apply if an order has to be re-dispatched because of incorrect information or customer unavailability.
9. Bulk & Project Orders
For bulk electrical materials, construction projects, renovations, and commercial orders, delivery arrangements will be agreed upon with the customer based on the size, destination, and nature of the order.
10. Customer Responsibility
Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the order at the agreed delivery location.
11. Contact Us
For questions regarding delivery, shipping, or an existing order, please contact OAP Electric & Gadgets Ltd through our official customer service channels.
OAP Electric & Gadgets Ltd Quality Products. Reliable Service. Trusted Delivery.